COVID-19 Response --
Beginning Monday, March 30, 2020, we will provide teller services through our drive-up and walk-up windows only. Our main lobby will be closed. Your banking needs will continue to be met. We are available by phone and email during our regular hours to assist with any non-teller services you need. We will arrange in-person visits by appointment only. Do not hesitate to call if you have any questions, concerns or need assistance.
We also encourage you to use our online banking, mobile banking, mobile deposit, debit card and ATM services. Online services can be a very convenient way to manage your bank account while you are sheltering in place. To get started just call us and we will walk you through the process, or you can complete sign-up online at www.hookerbank.com
For questions, information or service call us at (580) 652-2448.
Banking Security Tips
Online Security–What You Can Do:
Because many of our clients rely on the Internet for banking and financial transactions, security is a top priority for The First National Bank of Hooker. Using advanced online security measures, such as encryption, firewalls and virus protection, The First National Bank of Hooker protects your account information with a virtual fortress.
Still, it’s important to make sure that your Internet connection is secure, and that the keys to your account—such as your passwords and personal identification numbers—don’t fall into the wrong hands.
Never click on suspicious links in emails, tweets, posts, or online advertising
Protect your computer with anti-virus software and firewalls and update them regularly
Avoid obvious passwords or PINs, such as your zip code or year of birth
Change your password on a regular basis
Always “sign out” or “log off” online banking when your transactions are complete
Avoid using public computers or public wireless access points for online banking
Verify that the web address you are using begins with https:// (the “s” is for secure), this means your information is protected by encryption. You can also look for “the lock”. A padlock icon may be displayed on your browser address bar, and should be locked, indicating the website you are on is protected by encryption.
Never give out your personal or financial information in response to an unsolicited phone call, text or email, no matter how official it may seem.
Do not respond to an email that may warn of dire consequences or click on a suspicious link or popup. Clicking on a link could give a criminal access to your personal information or direct you to a malicious site that encourages you to provide sensitive information.
Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White-Collar Crime Center at ic3.gov.
Check your bank account statements and credit card statements regularly and look for unauthorized transactions, even small ones. Report discrepancies immediately.
If you believe you have responded to a spoofed email or someone has gained access to your account information, contact the bank immediately at (580) 652-2448 so we can protect our account and your identity.